Lydia Voice optimises parcel sorting speed and visibility for DPD

“The implementation of the Lydia Voice solution has been a huge success since its inception in 2015.” “Lydia Voice is now a core component in our five hubs and over 70 depots across the DPD network.” – Desmond Smith, DPD Executive Director Network Services

Lydia Voice optimises parcel sorting speed and visibility for DPD

THE CHALLENGE: SPEED, ACCURACY AND VISIBILITY

  • Continued growth in e-commerce has fuelled a need for increased distribution capacity at higher accuracy rates than ever.
  • With parcel volumes growing and customer expectations of speedy and reliable deliveries staying constant – the pressure placed on manufactures and logistics firms is increasing.

THE SOLUTION: HANDS-FREE, EYES-FREE

  •  To meet the rising demand DPD built a £100m Superhub on a 33- acre site in Hinckley, Leicestershire, which can sort up to 72,000 parcels per hour.
  • The technology underpinning DPD’s sorting, and routing processes is EPG’s Voice Picking technology which includes the Voxter ® Elite+ designed specifically for EPG’s Lydia ® voice applications.
  • With just one button to turn off and on. Everything else is controlled directly by Voice. Both the Voxter voice client and the scanner are specifically designed for high-performance voice solutions supporting the hands-free/eyes-free concept.

THE RESULT:

  • The initial order for 45 units in 2015 has grown to 2000 units in 2020

“The implementation of the Lydia Voice solution has been a huge success since its inception in 2015.”

“Lydia Voice is now a core component in our five hubs and over 70 depots across the DPD network.”

Desmond Smith, DPD Executive Director Network Services

Contact us

Subscribe to our newsletter

Sign up for our latest news & articles.

Supply Chain Precision is a registered trademark of Demand Solutions (Europe) Limited.

51
    51
    Download Basket